Serna's Relocation Systems

Left us in a lurch
Reviewer: John Nance

We chose to hire this company because of their advertisement stating that they are experts with antiques and valuables. We had the salesman come out and review what needed to be done and got no indication that there would be a problem. When the movers showed up they did not have the tools or equipment to handle our antiques. When we called to complain to the representative he started making excuses. He finally just pulled his men and left us in a lurch. We tried negotiating with them to only load the non-antiques, but they refused to help us. We are out airfare and truck rental with nothing to show for it. This is not a professional company.